ESSN Learning to Perform for Results
Home About ESSN Training Solutions Global Clients Strategic Partners Contact Us Site Map
Training Solutions
+ Training Solutions
» Client Management
» Communication
» Creativity And Innovation
» Influence
» Leadership And Management
» Learning And Training
» Mentoring
» Negotiation
• Professional Development
  Positive Power & Influence®
  Dynamics of Business Etiquette & Image Enhancement™
  Dynamics of Change™
  Dynamics of Consulting Skills™
  Dynamics of Decision Making™
  Dynamics of Efficiency™
  Dynamics of Emotional Intelligence™
  Dynamics of Facilitation™
  Dynamics of Life-Career Development™
  Dynamics of Managing Conflict™
  Dynamics of Managing Meetings™
  Dynamics of Motivation™
  Dynamics of Planning & Time Management™
  Dynamics of Problem Solving™
  Dynamics of Situational Thinking Skills™
  Dynamics of Stress Management™
» Project Management
» Sales
» Team Building
“Leadership and learning are indispensable to each other.” John F. Kennedy
“Life is 10 percent what happens to me and 90 percent how I react to it.”
Charles Swindoll
"In my dealings with ESSN International, I found them to be professional and knowledgeable in what the company has to offer as well as good after sales service."
Ms Tan Sin Yen
Training & Development
DBS Bank Ltd
“Your workshop was one of the better workshops I have attended in a long time. It was a good refresher for me, and full of material and learnings that can be shared with my colleagues in Vietnam. “
Kenn Ramos
Country Manager
SC Johnson
Professional Development
Dynamics of Problem Solving™
  We all have problems – almost daily – yet what a problem is to one person, may be seen as an opportunity to another. So defining problems can differ from person to person. In this module, we take it to mean a 'deviation' from what is expected or a 'deviation from the norm' - when things are not going according to the plan or meeting the desired standards or results expected or when the "actual" deviates from the "should".

Problems are more easily solved (though not always), when they are analyzed. Problem Analysis is best done with a systematic approach that includes symptom and causal analysis. However, if we don't have enough in formation, we have to make assumptions.

There are many types of problem and their classification into "Routine, Non-Routine or Innovative" helps determine the type of solution required. We can use the acronym "PESTE', to classify problems as Political, Economic, Social, Technical or Environmental.

This workshop helps people understand how to solve problems using such systematic processes as well as learning how to take preventative measures.
  Please Contact Us if you require further Information
Home | About ESSN | Training Solutions | Global Clients | Strategic Partners | Contact Us | Site Map
Email: | Tel.: (+65) 6559-6123 | Fax: (+65) 6451-0981
© 2008 ESSN International